JAN 28, 2021 Welcome Alan Crawford, Support Squad's newest member of the team. Alan has been employed as Support Squad's Programs Coordinator, and is currently working around the clock to completely transform the gymnasium part of the warehouse as a programs hub. He has extensive experience managing, coordinating and facilitating engaging, skill building activities for those with a disability.
Here is what Alan has to say:
"I am really excited about the opportunities afforded to me by this new role and new company. Working in the disability sector for over twenty years in different capacities I have identified some areas for improvement. Although the NDIS has afforded greater opportunities for the clients it is my observation that service providers remain fairly static in their approaches and delivery of programs.
My wish moving forward is to provide a client based program which is up to date with current understandings, uses “out of the box thinking”, is innovative, relevant to each individual and challenging in positive ways for both staff and clients. It involves a progressive planned approach towards a continual improvement in all areas of the service provision with the aim of building a centre of excellence, which becomes a model for other providers.
My aim is to create a centre of excellence and I am willing to fail more times in this challenge than most people are willing to try.”
Exciting stuff! For more information check out the LIFE ENRICHMENT PROGRAM section of this website.
NOV 8, 2020 Support Squads newly acquired converted warehouse site is opening soon as a weekend getaway destination for those wanting an experience they will remember forever... more information to follow but here are some sneaky pics in the meantime!
OCTOBER 1, 2020
Support Squad officially has a new premises!
After an extremely long time searching for a new place to call home, Support Squad has finally set up camp at their new premises in Beverley, at 87 William Street. We are absolutely loving being able to work closely to collaborate again. Open Monday - Friday, 9am - 4pm, feel free to pop by and say hi when you are in the area, and check out our new beautiful space.
JAN 9, 2020
Adelady did a write up on our Director, Erin Heysed! Here's how it went down:
------------------------------------------------------------------------------------------------------------------------------------------ The world needs more people like Erin Heysed, the owner and founder of Support Squad. Working tirelessly to support those with disabilities and mental illness takes a certain kind of soul, and Erin is perfect for the job. The fact she’s also great fun to chat to over a glass of bubbles is an added bonus! Check out her story…
What’s your background story? I am Erin Heysed, owner and founder of Support Squad, proud mum of a cheeky bulldog puppy named Mim, and self-proclaimed champagne extraordinaire. One of my greatest fears is public speaking! When I finished a Bachelor of Management, I decided to study law, not only because I loved the topic, but also with the hope that it would help me become comfortable being in the spotlight. After 10 years of studying part time, I gained my law degree only to find that I still didn’t like or feel comfortable with public speaking. However, while I was studying I found my real passion as I started working as a Support Worker with males who had disabilities, complex needs and links with the criminal justice system. I loved it, and very quickly learnt how rewarding it was working in a role where you assisted people to achieve their goals. That was fifteen years ago. Now I can proudly say I have assisted countless organisations to become NDIS providers, who in turn provide much needed support to those with disabilities and mental illness. What’s your daily mantra / what’s a saying that you repeat to yourself to pick yourself up? Sounds like a cliché, but ‘work hard, play hard’ is something I live by. I never really understood the real value of time before now. As the Director of a newly established organisation, I never have enough hours in the day and have had to learn to be highly organised. I am always on the go, but, when I do relax I make the most of it, and it’s all about self care: holidays, catching up with my friends and family, pottering round the house, playing with my gorgeous puppy —and just generally doing what I love. It inspires me and keeps me motivated.
What’s the best piece of advice that you’ve ever been given? “No one has it together 100% of the time!” I had one of those days where nothing seemed to go right, and I was feeling pretty defeated. I called one of my clients, who is also a close friend and mentor, who gave me the best pep talk. She told me not to put so much pressure on myself and that everyone has days like this — it’s just not often that people talk about it or reach out. Take a deep breath, laugh it off and start all over again tomorrow. It was exactly what I needed to hear. What did you want to do when you grew up? I remember liking the idea of being a mechanic when I was little and a bit of a tomboy – I think I liked the overalls more than the idea of working on cars.
We love to celebrate the little wins – what was one of your most celebrated moments in your business? I began consulting on weekends whilst managing a disability organisation full time. One day, a client I would assist every now and then, approached me and asked me to consult for her permanently one day a week. I was thrilled, and began preparing to go to my boss and ask to reduce my hours back to four days a week. Then word spread and one by one my other consulting clients were calling offering me permanent consulting work. A little under a week later instead of asking my boss for a day off a week, I explained what had happened and asked him how he would feel if I was only available one day a week! He’s great, so was very happy for me. I feel very lucky that my business has grown naturally, and are forever grateful to that one client who made it all happen!
What’s your favourite place in SA? I love Hahndorf, it’s just something about the little main street that gets me – it’s just gorgeous. Oh, and the amazing food and wine is always a major bonus too!
Who is the person you look up to the most? That’s an easy one — my mum. She has been a sole carer for my sister who has a disability for the last twenty years. She is the most selfless, supportive and caring person I have ever met, and I can confidently say that I would not be who I am today without her.